Log data constitute a relevant aspect in the evaluation process of the quality of a search engine and the quality of a multilingual search service; log data can be used to study t...
Thomas Mandl, Maristella Agosti, Giorgio Maria Di ...
Supplier relationship management (SRM) is an important contributor to a company’s efficiency and credibility. Although several ways are used to provide SRM functionality, these a...
This paper presents an approach for interaction design based on the specificity of the information involved in the interaction. The contribution is intended for application design...
Attractor systems are useful in neurodynamics,mainly in the modelingof associative memory. Thispaper presentsa complexity theory for continuous phase space dynamical systems with ...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...