Abstract. When we model and analyze trust in organizations or information systems we have to take into account two different levels of analysis: social and individual. Social leve...
Paolo Giorgini, Fabio Massacci, John Mylopoulos, N...
Locating the expertise necessary to solve difficult problems is a nuanced social and collaborative problem. In organizations, some people assist others in locating expertise by ma...
Workflow technology plays a key role as an enabler in E-Commerce applications, such as supply chains. Until recently the major share of the attention of workflow systems researche...
Wil M. P. van der Aalst, Akhil Kumar, H. M. W. (Er...
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
This paper argues that multiagent learning is a potential “killer application” for generative and developmental systems (GDS) because key challenges in learning to coordinate ...