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CSCW
2002
ACM
15 years 7 months ago
Activity Theory and System Design: A View from the Trenches
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
PUC
2008
113views more  PUC 2008»
15 years 6 months ago
Design and evaluation of systems to support interaction capture and retrieval
Although many recent systems have been built to support Information Capture and Retrieval (ICR), these have not generally been successful. This paper presents studies that evaluate...
Steve Whittaker, Simon Tucker, Kumutha Swampillai,...
IEEEARES
2007
IEEE
16 years 1 months ago
Using Privacy Process Patterns for Incorporating Privacy Requirements into the System Design Process
In the online world every person has to hold a number of different data sets so as to be able to have access to various e-services and take part in specific economical and social ...
Christos Kalloniatis, Evangelia Kavakli, Stefanos ...
VR
2007
IEEE
16 years 1 months ago
Designing and Evaluating a Haptic System for Biomolecular Education
In this paper we present an in situ evaluation of a haptic system, with a representative test population, we aim to determine what, if any, benefit haptics can have in a biomolec...
Petter Bivall Persson, Matthew D. Cooper, Lena A. ...
HICSS
2006
IEEE
123views Biometrics» more  HICSS 2006»
16 years 1 months ago
Systems Design, Process Performance and Economic Outcomes
IT value remains a serious concern of management today, especially how it should be measured and how it is created. Although we have made significant progress at the firm and aggre...
Prabu Davamanirajan, Robert J. Kauffman, Charles H...