Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Successfully structuring information in databases, OLAP cubes, and XML is a crucial element in managing data nowadays. However this process brought new challenges to usability. It...
Despite the fact that various means of communication such as mobile phones, instant messenger and e-mail are now widespread; many romantic couples separated by long distances worr...
The development of intelligent assistants has largely benefited from the adoption of decision-theoretic (DT) approaches that enable an agent to reason and account for the uncertai...
Bowen Hui, Sean Gustafson, Pourang Irani, Craig Bo...
As information environments grow in complexity, we yearn for simple interfaces that streamline human cognition and effort. Users need to perform complex operations on thousands of...