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ICSM
1995
IEEE
15 years 10 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
GRID
2007
Springer
15 years 6 months ago
Introduce: An Open Source Toolkit for Rapid Development of Strongly Typed Grid Services
Abstract Service-oriented architectures and applications have gained wide acceptance in the Grid computing community. A number of tools and middleware systems have been developed t...
Shannon Hastings, Scott Oster, Stephen Langella, D...
COMPUTER
2004
105views more  COMPUTER 2004»
15 years 6 months ago
SoftUDC: A Software-Based Data Center for Utility Computing
, abstracts each virtual machine's view of its storage and networks, and binds virtual machines across nodes into isolated virtual farms. The SoftUDC control system spans all ...
Mahesh Kallahalla, Mustafa Uysal, Ram Swaminathan,...
BTW
2007
Springer
164views Database» more  BTW 2007»
16 years 19 days ago
Ruminations on Multi-Tenant Databases
: This is a position paper on multi-tenant databases. As motivation, it first describes the emerging marketplace of hosted enterprise services and the importance of using multi-ten...
Dean Jacobs, Stefan Aulbach
CCGRID
2002
IEEE
15 years 11 months ago
MS-I/O: A Distributed Multi-Storage I/O System
More and more parallel applications are running in a distributed environment to take advantage of easily available and inexpensive commodity resources. For data intensive applicat...
Xiaohui Shen, Alok N. Choudhary