An extensive literature research in the fields of IT and business science reveals that service-related terms as service and e-service have multiple interpretations within busines...
Spontaneous communication is common in the workplace but can be disruptive. Such communication usually benefits the initiator more than the target of an interruption. Previous res...
As communications systems increasingly gather and propagate information about people’s reachability or “presence”, users need better tools to minimize undesired interruption...
Many analytical or computational applications, especially legacy systems, create documents and display screens in response to user queries “dynamically” or in “real time”....
Li Zhang, Michael P. Bieber, David E. Millard, Vin...
In order to give people ubiquitous access to software applications, device controllers, and Internet services, it will be necessary to automatically adapt user interfaces to the c...