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CEC
2003
IEEE
15 years 11 months ago
Artificial immune system (AIS) research in the last five years
Dipankar Dasgupta, Zhou Ji, F. Gonzalez
HICSS
2003
IEEE
105views Biometrics» more  HICSS 2003»
15 years 11 months ago
Relationship Analysis: A Research Plan for Enhancing Systems Analysis For Web Development
Joseph Catanio, Joonhee Yoo, Ravi Paul, Ashish Gho...
HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
15 years 11 months ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi