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COMPSAC
2002
IEEE
15 years 11 months ago
On the Business Impact of Software Process Improvement
Organisations that follow the CMM-road towards software process improvement tend to spend large amounts of money and effort. This is certainly the case in the company ING which le...
Rob J. Kusters, Jos J. M. Trienekens, Wilmar Hasso...
DATE
2004
IEEE
185views Hardware» more  DATE 2004»
15 years 10 months ago
Energy-Aware System Design for Wireless Multimedia
In this paper, we present various challenges that arise in the delivery and exchange of multimedia information to mobile devices. Specifically, we focus on techniques for maintain...
Hans Van Antwerpen, Nikil D. Dutt, Rajesh K. Gupta...
EVOW
2006
Springer
15 years 10 months ago
A Preliminary Study on Handling Uncertainty in Indicator-Based Multiobjective Optimization
Abstract. Real-world optimization problems are often subject to uncertainties, which can arise regarding stochastic model parameters, objective functions and decision variables. Th...
Matthieu Basseur, Eckart Zitzler
EKAW
2000
Springer
15 years 10 months ago
Torture Tests: A Quantitative Analysis for the Robustness of Knowledge-Based Systems
Abstract. The overall aim of this paper is to provide a general setting for quantitative quality measures of Knowledge-Based System behavior which is widely applicable to many Know...
Perry Groot, Frank van Harmelen, Annette ten Teije
ICSM
1995
IEEE
15 years 10 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege