Identity management has arisen as a major and urgent challenge for internet-based communications and information services. Internet services involve complex networks of relationshi...
The User Services unit of Information Technologies at the University of Delaware operates nine public computing facilities and employs about 150 students who work as assistants in...
With the increasing number of scientific applications manipulating huge amounts of data, effective high-level data management is an increasingly important problem. Unfortunately, ...
Alok N. Choudhary, Mahmut T. Kandemir, Jaechun No,...
This paper will discuss how the Information Services Client Services group facilitates the support of campus computer labs. It will discuss how one group consisting of three full-...
The management of non-functional goals, or Service Level Agreements (SLA), in the development of business processes in a Service Oriented Architecture often requires much manual a...
Vinod Muthusamy, Hans-Arno Jacobsen, Phil Coulthar...