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» Replicating for Performance: Case Studies
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DSOM
2007
Springer
16 years 26 days ago
On the Risk Exposure and Priority Determination of Changes in IT Service Management
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Jacques Philippe Sauvé, Rodrigo A. Santos, ...
EPIA
2007
Springer
16 years 26 days ago
A Genetic Programming Approach to the Generation of Hyper-Heuristics for the Uncapacitated Examination Timetabling Problem
Research in the field of examination timetabling has developed in two directions. The first looks at applying various methodologies to induce examination timetables. The second tak...
Nelishia Pillay, Wolfgang Banzhaf
POLICY
2007
Springer
16 years 24 days ago
Call Management Policy Specification for the Asterisk Telephone Private Branch Exchange
A VoIP PBX supports flexible call handling functionality for selective forwarding, cost based outward call routing, recording calls etc. Both users and administrators need a flexi...
George Konstantoulakis, Morris Sloman
WER
2007
Springer
16 years 24 days ago
Guidelines for Business Modeling Elaboration based on Views from Domain Information
Business modeling is an activity of the Requirements Engineering that involves a knowledge process of the organization and provides a specific business domain view. On this proces...
Silvia Angelica Zanco Ladeira, Maria Istela Cagnin
WG
2007
Springer
16 years 24 days ago
On Finding Graph Clusterings with Maximum Modularity
Modularity is a recently introduced quality measure for graph clusterings. It has immediately received considerable attention in several disciplines, and in particular in the compl...
Ulrik Brandes, Daniel Delling, Marco Gaertler, Rob...