Many studies have been conducted on supporting communication in home and office spaces, but relatively few studies have explored supporting communication in large-scale public spa...
Despite recent advances in natural language question answering technology, the problem of designing effective user interfaces has been largely unexplored. We conducted a user stud...
Jimmy J. Lin, Dennis Quan, Vineet Sinha, Karun Bak...
In this paper, we present findings and design decisions arisen while designing a review sheet within the confines of a pre-existing digital textbook, AdaptiveBook. Through user st...
We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encounter...
James D. Herbsleb, David L. Atkins, David G. Boyer...
SALSA examines system logs to derive state-machine views of the sytem's execution, along with control-flow, data-flow models and related statistics. Exploiting SALSA's d...