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CSCW
2004
ACM
16 years 8 days ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
HICSS
2003
IEEE
116views Biometrics» more  HICSS 2003»
16 years 4 days ago
XML Based Robust Client-Server Communication for a Distributed Telecommunication Management System
Our Distributed Telecommunication Management System (DTMS) uses an object-oriented model to describe the networked Voice Communication System (VCS) to be managed. In order to allo...
Karl M. Göschka, Helmut Reis, Robert Smeikal
ICEIS
2003
IEEE
16 years 4 days ago
Toxic Farm: A Cooperative Management Platform for Virtual Teams and Enterprises
: The proliferation of the Internet has revolutionized the way people work together for business. People located at remote places can collaborate across organizational and national...
Hala Skaf-Molli, Pascal Molli, Gérald Oster...
ICCAD
1999
IEEE
95views Hardware» more  ICCAD 1999»
15 years 11 months ago
Dynamic power management using adaptive learning tree
Dynamic Power Management (DPM) is a technique to reduce power consumption of electronic systems by selectively shutting down idle components. The quality of the shutdown control a...
Eui-Young Chung, Luca Benini, Giovanni De Micheli
CIKM
1997
Springer
15 years 11 months ago
A Framework for the Management of Past Experiences with Time-Extended Situations
: In the context of knowledge management, we focus on the representation and the retrieval of past experiences called cases within the Case-Based Reasoning (CBR) paradigm. CBR is a...
Michel Jaczynski