The design of virtual workplaces that can support virtual work processes has traditionally been either ad-hoc, or has been influenced by the top-down approaches, such as ‘virtua...
In this paper, we propose the use of fine-grain process modelling as an aid to software development. We suggest the use of two levels of granularity, one at the level of the indiv...
Maintaining the best quality is essential for the survival of a company in a globally competitive world. Six Sigma activity has been widely accepted as one of the most efficient a...
If XML is to play the critical role of the lingua franca for Internet data interchange that many predict, it is necessary to start designing and adopting benchmarks allowing the c...
As personal assistant software matures and assumes more autonomous control of its users’ activities, it becomes more critical that this software can explain its task processing....
Deborah L. McGuinness, Alyssa Glass, Michael Wolve...