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154
Voted
GROUP
2003
ACM
15 years 12 months ago
2003
ACM
Although the Internet provides powerful tools for social interactions, many tasks—for example, information-seeking—are undertaken as solitary activities. Information seekers a...
188
Voted
KDD
2010
ACM
15 years 10 months ago
2010
ACM
Many recommendation and retrieval tasks can be represented as proximity queries on a labeled directed graph, with typed nodes representing documents, terms, and metadata, and labe...
239
click to vote
CIKM
2008
Springer
15 years 8 months ago
2008
Springer
For a given query raised by a specific user, the Query Suggestion technique aims to recommend relevant queries which potentially suit the information needs of that user. Due to th...
170
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ECIS
2000
15 years 8 months ago
2000
Two different types of development tasks are distinguished: Clear and unclear development tasks. Based on hypotheses from organizational theory two different designs of software d...
166
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BPM
2010
Springer
15 years 7 months ago
2010
Springer
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...