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NAACL
2004
15 years 8 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
BIRTHDAY
2010
Springer
15 years 7 months ago
Model Checking Programmable Router Configurations
Programmable networks offer the ability to customize router behaviour at run time, thus providing new levels of flexibility for network administrators. We have developed a program...
Luca Zanolin, Cecilia Mascolo, Wolfgang Emmerich
CDC
2008
IEEE
193views Control Systems» more  CDC 2008»
15 years 7 months ago
Admission control and routing in multi-hop wireless networks
To enable services such as streaming multimedia and voice in multi-hop wireless networks it is necessary to develop algorithms that guarantee Quality of Service (QoS). In this pape...
Juan José Jaramillo, R. Srikant
CACM
2010
162views more  CACM 2010»
15 years 6 months ago
Understanding the dynamics of information management costs
As data volumes rise and retention periods increase, the appearance of "better, faster and cheaper" storage infrastructure seems like an all-encompassing solution to con...
Paul P. Tallon
CN
2010
97views more  CN 2010»
15 years 6 months ago
PCN-based measured rate termination
Overload in a packet-based network can be prevented by admitting or blocking new flows depending on its load conditions. However, overload can occur in spite of admission control ...
Michael Menth, Frank Lehrieder