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» Providing quality of service monitoring: challenges and appr...
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ICIS
2000
15 years 7 months ago
Managing customer turnover in online services: a systems thinking approach
Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
Amitava Dutta
MDM
2007
Springer
111views Communications» more  MDM 2007»
16 years 10 days ago
Situation Inference for Mobile Users: A Rule Based Approach
Mobile phones are being increasingly equipped with sensors that ease retrieval of context information about a user. Context data can be aggregated with information centrally avail...
Laurent-Walter Goix, Massimo Valla, Laura Cerami, ...
WMASH
2003
ACM
15 years 11 months ago
Enhancement of a WLAN-based internet service in Korea
A wireless LAN (WLAN)-based Internet service, called NESPOT, of Korea Telecom (KT), the biggest telecommunication and Internet service company in Korea, has been operational since...
Youngkyu Choi, Jeongyeup Paek, Sunghyun Choi, Go W...
CAISE
1999
Springer
15 years 10 months ago
Towards Quality-Oriented Data Warehouse Usage and Evolution
As a decision support information system, a data warehouse must provide high level quality of data and quality of service. In the DWQ project we have proposed an architectural fram...
Panos Vassiliadis, Mokrane Bouzeghoub, Christoph Q...
JNW
2007
100views more  JNW 2007»
15 years 6 months ago
Towards a Novel Metadata Information Service for Distributed Data Management
— The trend in Grid computing towards more data intensive applications, accessing more and more relational databases and requiring advanced integration of secondhand and publicly...
Alexander Wöhrer, Peter Brezany