Helpdesk databases are used to store past interactions between customers and companies to improve customer service quality. One common scenario of using helpdesk database is to fi...
Shenghuo Zhu, Tao Li, Zhiyuan Chen, Dingding Wang,...
ct Job Provenance (JP) is a Grid service that keeps long-term trace on completed computations for further reference. It is a job-centric service, keeping records about job life cyc...
This paper describes Mercury, a wearable, wireless sensor platform for motion analysis of patients being treated for neuromotor disorders, such as Parkinson’s Disease, epilepsy,...
Konrad Lorincz, Bor-rong Chen, Geoffrey Werner Cha...
The anticipated deployment of IEEE 802.16-based wireless metropolitan area networks (WMANs) will usher a new era in broadband wireless communications. The adoption of the WiMAX te...
Pedro Neves, Ricardo Matos, Bruno Sousa, Giada Lan...
In the implementation of hosted business services, multiple tenants are often consolidated into the same database to reduce total cost of ownership. Common practice is to map mult...
Stefan Aulbach, Torsten Grust, Dean Jacobs, Alfons...