Work-integrated learning (WIL) poses unique challenges for user model design: on the one hand users’ knowledge levels need to be determined based on their work activities – tes...
As colleges and universities are moving into the realm of providing Internet connections to the residence dormitories (ResNet), the local help desk is becoming the focal point for...
Current service-level agreements (SLAs) offered by cloud providers make guarantees about quality attributes such as availability. However, although one of the most important quali...
The phenomenal growth of group communications and QoS-aware applications over the Internet have accelerated the development of multicasting technologies. The Core-Based Tree (CBT) ...
The workload of a network is usually a heterogeneous aggregate of services and applications, driven by a large number of users. This complexity makes it challenging to evaluate th...