Organisations that follow the CMM-road towards software process improvement tend to spend large amounts of money and effort. This is certainly the case in the company ING which le...
Rob J. Kusters, Jos J. M. Trienekens, Wilmar Hasso...
Abstract. The aim of this paper is to show how the use of social networks may help users to behave as modelers they trust. Users are guided in this respect within the context of an...
Managing risks in outsourcing has been widely researched but is still not fully understood by either academics or practitioners. Recent research on IS outsourcing relationships ha...
Integrated process support is highly desirable in environments where data related to a particular business process are scattered over distributed, heterogeneous information system...
Manfred Reichert, Sarita Bassil, Ralph Bobrik, Tho...
Process management systems are used in many domains to monitor and control processes. Development processes require specific support, which is not provided by conventional workflow...