- The fast development in computing and communication has strongly changed the dynamics of financial markets. More people are trading online through the Web instead of using full-s...
Emad Bataineh, Fatma Al Amir, Hanan Ibraheem, Hess...
Creating value and continuously generating a positive Total Customer Experience (TCE) for customers is important for E-Commerce environments in order to attract and retain custome...
Shailey Minocha, Lisa Dawson, Ann Blandford, Dave ...
e-Government systems differ from commercial information systems (IS) in that they frequently encompass strategic goals that go beyond efficiency, effectiveness and economy, and in...
—In this paper we extend the class of MAP queueing networks to include blocking models, which are useful to describe the performance of service instances which have a limited con...
Vittoria de Nitto Persone, Giuliano Casale, Evgeni...
The emergence of third-generation (3G) mobile networks offers new opportunities for the effective delivery of data with rich content including multimedia messaging and video-strea...