Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
—The information that exists on the World Wide Web is enormous enough in order to distract the users when trying to find useful information. In order to overcome the large amount...
Traditional information retrieval models assume that users express their information needs via text queries (i.e., their "talk"). In this poster, we consider Web browsin...
Mikhail Bilenko, Ryen W. White, Matthew Richardson...
The rapid growth of mobile devices has made it challenging for users to maintain a consistent digital history among all their personal devices. Even with a variety of cloud computi...
Increasingly, manufacturing companies are shifting their focus from selling products to providing services. As a result, when designing new products, engineers must increasingly c...