We describe techniques for combining two types of knowledge systems: expert and machine learning. Both the expert system and the learning system represent information by logical d...
Knowing the reputations of your own and/or competitors' products is important for marketing and customer relationship management. It is, however, very costly to collect and a...
Many techniques for association rule mining and feature selection require a suitable metric to capture the dependencies among variables in a data set. For example, metrics such as...
Surveys are an important part of marketing and customer relationship management, and open answers (i.e., answers to open questions) in particular may contain valuable information ...
The computer and communication systems that office workers currently use tend to interrupt at inappropriate times or unduly demand attention because they have no way to determine ...
James Fogarty, Andrew Jensen Ko, Htet Htet Aung, E...