Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
LON-CAPA is a distributed open-source Learning Content Management and Assessment System that provides instructors with a common, scalable platform to assist in several aspects of ...
Gerd Kortemeyer, Guy Albertelli, Wolfgang Bauer, F...
Providing QoS (Quality of Service) in batch resources against the uncertainty of resource availability due to the space-sharing nature of scheduling policies is a critical capabil...
Yang-Suk Kee, Carl Kesselman, Daniel Nurmi, Richar...