The notion of trust has been virtually absent from most work on how people assess and choose their information sources. Based on two empirical cases this study shows that software ...
Morten Hertzum, Hans H. K. Andersen, Verner Anders...
This paper presents a novel method for automatic evaluation of conversational agents. In the method, information about users’ attitudes and sentiments to conversational agents a...
Michal Ptaszynski, Pawel Dybala, Shinsuke Higuchi,...
In this paper we propose a novel method for automatic evaluation of conversational agents. The method is based on analyzing the user’s affect conveyed in utterances. From analyz...
Michal Ptaszynski, Pawel Dybala, Shinsuke Higuchi,...