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KDD
1997
ACM
142views Data Mining» more  KDD 1997»
15 years 10 months ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
GROUP
2007
ACM
15 years 10 months ago
Judging you by the company you keep: dating on social networking sites
This study examines dating strategies in Social Networking Sites (SNS) and the features that help participants achieve their dating goals. Qualitative data suggests the SNS featur...
Adeline Y. Lee, Amy Bruckman
DAGSTUHL
2007
15 years 8 months ago
On the Logic of Constitutive Rules
Abstract. The paper proposes a logical systematization of the notion of countsas which is grounded on a very simple intuition about what counts-as statements actually mean, i.e., f...
Davide Grossi, John-Jules Ch. Meyer, Frank Dignum
FOMI
2008
15 years 8 months ago
Roles: A Four-Dimensional Analysis
In ontology the underlying nature of things is sought. Thus it is that the roles things play can sometimes be neglected. Some different sorts of things that get called roles: place...
Matthew West
DCEIS
2006
15 years 8 months ago
Genre and Ontology Based Business Information Architecture Framework (GOBIAF)
In this paper, we extrapolate findings of using the Genre and Ontology based Business Information Architecture Framework (GOBIAF) as a methodology to approach enterprise architect...
Turo Kilpeläinen