Purpose – Customer relationship management (CRM) is an information system that tracks customers’ interactions with the firm and allows employees to instantly pull up informat...
ThuyUyen H. Nguyen, Joseph S. Sherif, Michael Newb...
Software verification using model checking often translates programs into corresponding transition systems that model the program behavior. As software systems continue to grow i...
A referral system is a multiagent system whose member agents are capable of giving and following referrals. The specific cases of interest arise where each agent has a user. The ...
The selection of indexing terms for representing documents is a key decision that limits how effective subsequent retrieval can be. Often stemming algorithms are used to normaliz...
In this paper, we present Google, a prototype of a large-scale search engine which makes heavy use of the structure present in hypertext. Google is designed to crawl and index the...