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139
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IJCAI
2007
15 years 8 months ago
2007
Contact center agents typically respond to email queries from customers by selecting predefined answer templates that relate to the questions present in the customer query. In th...
185
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SCAI
2008
15 years 8 months ago
2008
We propose a troubleshooting algorithm that can troubleshoot systems with dependent action costs. When actions are performed they may change the way the system is decomposed and af...
185
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MEDINFO
2007
15 years 8 months ago
2007
This paper presents an idealized conceptual framework for consumer health informatics research drawing from complementary disciplines: information science and health campaign rese...
173
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AVI
2006
15 years 8 months ago
2006
In this paper, we focus on evaluating how information visualization supports exploration for visual table data. We present a controlled experiment designed to evaluate how the lay...
174
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CRIWG
2004
15 years 8 months ago
2004
Abstract. This work presents a middleware for collaborative applications that increase product and workspace awareness information available to users of computer-aided software eng...