The political intentions for the past 20 years have broadly speaking been to reduce the number of publicly owned and publicly run activities. Outsourcing is an often applied way t...
This paper explores the role of Information Technology (IT) in the management of municipally-owned and operated public utilities. Through semi-structured interviews of senior mana...
Many virtual communities involve ongoing discussions, with large numbers of users and established, if implicit rules for participation. As new users enter communities like this, b...
VERN is an online collaborative tool that coordinates and distributes the process of finding optimal meeting times across the members of a group. The system combines the underlyin...
This research assessed the effectiveness of selected interface tools in helping people respond to classic information tasks with webcasts. Rather than focus on a classic search/br...
Elaine G. Toms, Christine Dufour, Jonathan Lewis, ...