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SIGUCCS
2003
ACM
15 years 12 months ago
Higher education ERP: a framework to reduce the pain
Higher Education Institutions are now spending a significant portion of their budget to implement and maintain modern Enterprise Resource Planning (ERP) solutions. ERP is a softwa...
Kris T. Pegah, Mahmoud Pegah, Terry M. Dillow
ESWA
2008
219views more  ESWA 2008»
15 years 6 months ago
Business intelligence approach to supporting strategy-making of ISP service management
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
Sheng-Tun Li, Li-Yen Shue, Shu-Fen Lee

Publication
151views
17 years 5 months ago
The OSU Scheme for Congestion Avoidance in ATM Networks: Lessons Learnt and Extensions
The OSU scheme is a rate-based congestion avoidance scheme for ATM networks using explicit rate indication. This work was one of the first attempts to define explicit rate switch m...
Raj Jain, Shiv Kalyanaraman and Ram Viswanathan
WSC
2001
15 years 8 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
JSSPP
2007
Springer
16 years 26 days ago
QBETS: Queue Bounds Estimation from Time Series
Most space-sharing parallel computers presently operated by high-performance computing centers use batch-queuing systems to manage processor allocation. Because these machines are...
Daniel Nurmi, John Brevik, Richard Wolski