zation is a well-known method of abstracting physical resources and of separating the manipulation and use of logical resources from their underlying implementation. We have used ...
John K. Edwards, Daniel Ellard, Craig Everhart, Ro...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Unambiguous definition of the information exchanged between distributed systems is a necessary requirement for simulation system interoperability. The ontological spectrum categor...
This paper describes the motivations, methods, and solution concepts for the use of ontologies for simulation model integration. Ontological analysis has been shown to be an effec...
We start with basic terminology and concepts of modeling, and decompose the art of modeling as a process. This overview of the process helps clarify when we should or should not u...