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168
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MANSCI
2008
15 years 6 months ago
2008
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
186
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MANSCI
2008
15 years 6 months ago
2008
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
163
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SIGARCH
2008
15 years 6 months ago
2008
As CMP platforms are widely adopted, more and more cores are integrated on to the die. To reduce the off-chip memory access, the last level cache is usually organized as a distribu...
170
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JOT
2007
15 years 6 months ago
2007
This paper describes a Quality of Service (QoS) management approach and architecture as well as a case study for Service Level Management (SLM). Our approach brings in a new persp...
172
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GPEM
2002
15 years 6 months ago
2002
A number of algorithms have been proposed aimed at tackling the problem of learning "Gene Linkage" within the context of genetic optimisation, that is to say, the problem...