The need to involve business users in process modeling is largely perceived in the context of Business Process Management systems. This can facilitate the elaboration of consistent...
Todor Stoitsev, Stefan Scheidl, Felix Flentge, Max...
People enacting processes deviate from the process definition for a variety of different reasons, the consequences of which may be either positive or negative. Detecting deviation...
System administrators are end-users too. And as end-users, they develop tools, create web pages, write command-line scripts, use spreadsheets, and repurpose existing tools. In sho...
Eser Kandogan, Paul P. Maglio, Eben M. Haber, John...
—Bringing together heterogeneous computing devices and appliances gives rise to a spontaneous environment where resources exchange messages, such as a mobile phone telling the ca...
Many of today’s complex systems are multithreaded servers that effectively run forever and need to work under varying loads and environments. Understanding the behavior of such ...