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ICSM
1995
IEEE
15 years 10 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
JSS
2007
115views more  JSS 2007»
15 years 6 months ago
A case study in re-engineering to enforce architectural control flow and data sharing
Without rigorous software development and maintenance, software tends to lose its original architectural structure and become difficult to understand and modify. ArchJava, a recen...
Marwan Abi-Antoun, Jonathan Aldrich, Wesley Coelho
SIGIR
2011
ACM
14 years 9 months ago
The economics in interactive information retrieval
Searching is inherently an interactive process usually requiring numerous iterations of querying and assessing in order to find the desired amount of relevant information. Essent...
Leif Azzopardi
AAAI
1990
15 years 7 months ago
AI and Software Engineering: Will the Twain Ever Meet?
This session will explore the reasons for the lack of impact in four important areas in which AI has been expected to significantly affect real world Software Engineering. The pan...
Robert Balzer
DEBU
2010
139views more  DEBU 2010»
15 years 4 months ago
Refining Information Extraction Rules using Data Provenance
Developing high-quality information extraction (IE) rules, or extractors, is an iterative and primarily manual process, extremely time consuming, and error prone. In each iteratio...
Bin Liu 0002, Laura Chiticariu, Vivian Chu, H. V. ...