A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
The growing size and complexity of systems has revealed many shortcomings of existing software engineering practices, for example, lack of scalability. This in turn raised interes...
Supply Chain management, the management of the flow of goods or services from materials stage to the end user, is a complex process because of the level of uncertainty at each sta...
This article discusses implementation issues for the LBATCH and ABATCH batch means procedures of Fishman and Yarberry (1997). Theses procedures dynamically increase the batch size...
Christos Alexopoulos, George S. Fishman, Andrew F....
This paper discusses the design, development, and use of a performance monitoring tool for Distributed Interactive Simulations (DIS). A typical DIS environment consists of hundred...