Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
Eser Kandogan, Eben M. Haber, John H. Bailey, Paul...
Business processes must become agile, respond to changes in the business environment in a timely manner and quickly adapt themselves to new conditions. Event-Driven Business Proces...
Rainer von Ammon, Thomas Ertlmaier, Opher Etzion, ...
Abstract-- Network management and operations are complicated, tedious, and error-prone, requiring significant human involvement and domain knowledge. As the complexity involved ine...
Xu Chen, Yun Mao, Zhuoqing Morley Mao, Jacobus E. ...
We study (collapsible) higher-order pushdown systems -- theoretically robust and well-studied models of higher-order programs -- along with their natural subclass called (collapsi...
It is a well-know fact that apparently simple systems can give rise to complex behavior. But why exactly does a given system behave in a complex manner? There are two main approac...