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IEAAIE
2004
Springer
16 years 1 days ago
Data Mining Approach for Analyzing Call Center Performance
Abstract. The aim of our research was to apply well-known data mining techniques (such as linear neural networks, multi-layered perceptrons, probabilistic neural networks, classifi...
Marcin Paprzycki, Ajith Abraham, Ruiyuan Guo, Srin...
CHI
2009
ACM
15 years 11 months ago
Interaction criticism and aesthetics
As HCI becomes more self-consciously implicated in culture, theories from cultural studies, in particular aesthetics and critical theory, are increasingly working their way into t...
Jeffrey Bardzell
IUI
2009
ACM
15 years 11 months ago
Collaborative translation by monolinguals with machine translators
In this paper, we present the concept for collaborative translation, where two non-bilingual people who use different languages collaborate to perform the task of translation usin...
Daisuke Morita, Toru Ishida
CANDC
2007
ACM
15 years 10 months ago
The resourcefulness of everyday design
We discuss our study that looks at family members as everyday designers. We explain the design actions of family members to be creative, as evidenced by the resourceful appropriat...
Ron Wakkary, Leah Maestri
178
Voted
CHI
2007
ACM
15 years 10 months ago
An exploratory study of input configuration and group process in a negotiation task using a large display
This paper reports on an exploratory study of the effects of input configuration on group behavior and performance in a collaborative task performed by a collocated group using a ...
Jeremy P. Birnholtz, Tovi Grossman, Clarissa Mak, ...