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» On Information Organization in Annotation Systems
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CSCW
2010
ACM
16 years 3 months ago
Characteristics of shared health reflections in a local community
We performed a content analysis of the information shared in a locally and culturally focused health application, EatWell. In EatWell, information is shared via the creation of au...
Andrea Grimes, Brian M. Landry, Rebecca E. Grinter
CSCW
2004
ACM
16 years 11 hour ago
Instant messages: a framework for reading between the lines
A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framew...
Jeffrey D. Campbell
ISI
2004
Springer
15 years 12 months ago
Composite Role-Based Monitoring (CRBM) for Countering Insider Threats
Through their misuse of authorized privileges, insiders have caused great damage and loss to corporate internal information assets, especially within the Intelligence Community (IC...
Joon S. Park, Shuyuan Mary Ho
CIKM
2008
Springer
15 years 8 months ago
Identification of class specific discourse patterns
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
BIS
2010
165views Business» more  BIS 2010»
15 years 8 months ago
Textractor: A Framework for Extracting Relevant Domain Concepts from Irregular Corporate Textual Datasets
Various information extraction (IE) systems for corporate usage exist. However, none of them target the product development and/or customer service domain, despite significant appl...
Ashwin Ittoo, Laura Maruster, Hans Wortmann, Gosse...