We performed a content analysis of the information shared in a locally and culturally focused health application, EatWell. In EatWell, information is shared via the creation of au...
Andrea Grimes, Brian M. Landry, Rebecca E. Grinter
A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framew...
Through their misuse of authorized privileges, insiders have caused great damage and loss to corporate internal information assets, especially within the Intelligence Community (IC...
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
Various information extraction (IE) systems for corporate usage exist. However, none of them target the product development and/or customer service domain, despite significant appl...
Ashwin Ittoo, Laura Maruster, Hans Wortmann, Gosse...