Expertise locator systems have been designed to help find experts within organizations. While there are many examples of these systems in the literature, there has not been any sy...
Problem determination remains one of the most expensive and time-consuming functions in system management due to the difficulty in automating what is essentially a highly experien...
Hai Huang, Raymond B. Jennings III, Yaoping Ruan, ...
With the increased usage of the Web and its availability of data, various scholarly information is now available on the Web. Extraction, aggregation, and visualization of such inf...
This paper describes the design and development of a software system to support law enforcement in investigating and prosecuting email based crimes. It focuses on phishing scams w...
Employees depend on other people in the enterprise for rapid access to important information. But current systems for finding experts do not adequately address the social implicat...
Kate Ehrlich, Ching-Yung Lin, Vicky Griffiths-Fish...