Abstract. We present a systematic method of analysing the scalability of large-scale systems. We construct a high-level model using the SRMC process calculus and generate variants ...
Abstract. Design patterns are templates of general solutions to commonlyoccurring problems in the analysis and design of software systems. In mature development processes, engineer...
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Software failures can lead to substantial costs for the user. Existing models for software reliability prediction do not provide much insight into this financial impact. Our appro...
Franz Brosch, Ralf Gitzel, Heiko Koziolek, Simone ...
Information technology is arguably an important tool for knowledge management, facilitating learning in a business context. However, the current use of information technology in t...
Miltiadis D. Lytras, Athanasia Pouloudi, Angeliki ...