The future customer service provided by call centres will be changed due to new web-based interactive multimedia technologies. Technical support will be offered in a completely new...
Oliver Schreer, Ralf Tanger, Peter Eisert, Peter K...
Anonymity services in the EU may be forced by the new EU data retention directive to collect connection data and deanonymise some of their users in case of serious crimes. For this...
: Recent advances in Information and Communication Technologies (ICT) and more specifically in wireless networks and mobile computing have driven new directions in the development ...
—The WebInVivo project aims at providing automated support for clinical research on neglected diseases. It includes mechanisms for (a) sharing and reusing clinical trial assets, ...
Maria Beatriz Felgar de Toledo, Olga Nabuco, Marco...
Web service applications integrate explicit client-service interactions with notification-style programming. Such event-driven interactions are often called implicit invocations b...