A bug report is typically assigned to a single developer who is then responsible for fixing the bug. In Mozilla and Eclipse, between 37%-44% of bug reports are "tossed" ...
Prior research in software environments focused on three important problems-- tool integration, artifact management, and process guidance. The context for that research, and hence...
Traditional information systems return answers after a user submits a complete query. Users often feel "left in the dark" when they have limited knowledge about the unde...
Community Question Answering (CQA) has emerged as a popular forum for users to pose questions for other users to answer. Over the last few years, CQA portals such as Naver and Yah...
Social media websites promote diverse user interaction on media objects as well as user actions with respect to other users. The goal of this work is to discover community structu...
Yu-Ru Lin, Jimeng Sun, Paul Castro, Ravi B. Konuru...