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ICSM
1995
IEEE
15 years 10 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
LISA
2004
15 years 7 months ago
Solaris Zones: Operating System Support for Consolidating Commercial Workloads
Server consolidation, which allows multiple workloads to run on the same system, has become increasingly important as a way to improve the utilization of computing resources and r...
Daniel Price, Andrew Tucker
ECIS
2003
15 years 7 months ago
An empirical investigation of determinants to buy application services from ASPs
The Application Service Provider (ASP) is a pivotal point in the organization of information systems, since it brings up a new paradigm: “make, buy or rent”. An ASP is a compa...
Vincenzo Morabito
ECIS
2000
15 years 7 months ago
Reclaiming Knowledge: A Case for Evidence-Based Information Systems
: Both the information base, on which IS research and practice is founded, and its accessibility continue to grow rapidly. A major challenge facing the IS community in the next dec...
Clare Atkins, Gail Louw
GLOBE
2010
Springer
15 years 6 months ago
High Throughput Data-Compression for Cloud Storage
Abstract. As data volumes processed by large-scale distributed dataintensive applications grow at high-speed, an increasing I/O pressure is put on the underlying storage service, w...
Bogdan Nicolae