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WSC
2008
15 years 8 months ago
A simulation based scheduling model for call centers with uncertain arrival rates
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
Thomas R. Robbins, Terry P. Harrison
KCAP
2005
ACM
15 years 11 months ago
Automated story capture from conversational speech
While storytelling has long been recognized as an important part of effective knowledge management in organizations, knowledge management technologies have generally not distingui...
Andrew S. Gordon, Kavita Ganesan
ICCS
2007
Springer
16 years 10 days ago
Universal Execution of Parallel Processes: Penetrating NATs over the Grid
Today, clusters are very important computing resources and many computing centers manage their clusters in private networks. But parallel programs may not work in private clusters....
Insoon Jo, Hyuck Han, Heon Young Yeom, Ohkyoung Kw...
LCPC
2000
Springer
15 years 9 months ago
SmartApps: An Application Centric Approach to High Performance Computing
State-of-the-art run-time systems are a poor match to diverse, dynamic distributed applications because they are designed to provide support to a wide variety of applications, with...
Lawrence Rauchwerger, Nancy M. Amato, Josep Torrel...
MICRO
2010
IEEE
186views Hardware» more  MICRO 2010»
15 years 4 months ago
Phase-Change Technology and the Future of Main Memory
As DRAM and other charge memories reach scaling limits, resistive memories, such as phase change memory (PCM), may permit continued scaling of main memories. However, while PCM ma...
Benjamin C. Lee, Ping Zhou, Jun Yang 0002, Youtao ...