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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
16 years 7 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
174
Voted
KDD
2008
ACM
164views Data Mining» more  KDD 2008»
16 years 7 months ago
Microscopic evolution of social networks
We present a detailed study of network evolution by analyzing four large online social networks with full temporal information about node and edge arrivals. For the first time at ...
Jure Leskovec, Lars Backstrom, Ravi Kumar, Andrew ...
KDD
2007
ACM
152views Data Mining» more  KDD 2007»
16 years 7 months ago
A framework for classification and segmentation of massive audio data streams
In recent years, the proliferation of VOIP data has created a number of applications in which it is desirable to perform quick online classification and recognition of massive voi...
Charu C. Aggarwal
CHI
2002
ACM
16 years 7 months ago
What makes people trust online gambling sites?
A validated model of trust was used as a framework for an empirical study to identify on- and offline factors that influence gamblers' perception of an online casino's t...
Bhiru Shelat, Florian N. Egger
SIGMOD
2008
ACM
193views Database» more  SIGMOD 2008»
16 years 6 months ago
ARCube: supporting ranking aggregate queries in partially materialized data cubes
Supporting ranking queries in database systems has been a popular research topic recently. However, there is a lack of study on supporting ranking queries in data warehouses where...
Tianyi Wu, Dong Xin, Jiawei Han
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