We are developing a computer system which provides information about babies in neonatal intensive care to family members and friends. A key challenge is deciding what information ...
Structured Problem Report Formats have been key to improving the assessment of usability methods. Once extended to record analysts' rationales, they not only reveal analyst b...
The success of mobile text messaging poses many questions for usability studies. Considering the inherent usability weaknesses of mobile phones such as the small display, poor inp...
Designing information architecture for complex websites requires understanding user information needs and mental models in that domain. Personas, or user archetypes, created for s...
Research on social robots is mainly comprised of research into algorithmic problems in order to expand a robot´s capabilities to improve communication with human beings. Also, a ...
Frank Hegel, Claudia Muhl, Britta Wrede, Martina H...