In three-tiered web applications, some form of admission control is required to ensure that throughput and response times are not significantly harmed during periods of heavy load....
This paper addresses the problem of Named Entity Recognition in Query (NERQ), which involves detection of the named entity in a given query and classification of the named entity...
Abstract. A method is proposed whereby values for Service Level Objectives (SLOs) of an SLA can be chosen to reduce the sum IT infrastructure cost plus business financial loss. Bu...
Currently, there is an increasing tendency to migrate the management of communications and information systems onto the Web. This is making many traditional service support models ...
Martin Serrano, Sven van der Meer, John Strassner,...
Business processes, the next-generation workflows, have attracted considerable research interest in the last 15 years. More recently, several XML-based languages have been propose...