This paper describes issues in the design of IT-centric trouble-ticketing applications. Two prototypes are presented. The first introduces a user-centric, webaccessible thick clie...
Abstract. Developing systems through the composition of reusable software services is not straightforward in most situations since different kinds of mismatch may occur among their...
Current search engines generally employ link analysis techniques to web-page re-ranking. However, the same techniques are problematic in small webs, such as websites or intranet w...
Complex applications, in particular Web applications, deal with a myriad of different concerns and some of them affect several others. The result is that these crosscutting concer...
Silvia E. Gordillo, Gustavo Rossi, Ana Moreira, Jo...
Programmers frequently use the Web while writing code: they search for libraries, code examples, tutorials, and documentation. This link between code and visited Web pages remains...