Enterprise Resource Planning (ERP) systems are large, complex integrated software applications that often take years to implement. This study examined a major determinant of succe...
Tony Coulson, Conrad Shayo, Lorne Olfman, C. E. Ta...
Cognitive task analysis (CTA) approaches are currently needed in many domains to provide explicit guidance on redesigning existing systems. This study used goal-directed task analy...
David B. Kaber, Noa Segall, Rebecca S. Green, K. E...
Most flight software testing at the Jet Propulsion Laboratory relies on the use of hand-produced test scenarios and is executed on systems as similar as possible to actual mission...
Computer system designers often evaluate future design alternatives with detailed simulators that strive for functional fidelity (to execute relevant workloads) and performance fi...
Introducing process-aware information systems (PAIS) in enterprises is usually associated with high costs. It is therefore crucial to understand those factors that determine these ...
Bela Mutschler, Manfred Reichert, Stefanie Rinderl...