Abstract. In order to support business processes effectively, their implementation by a process management systems (PMS) must be as close to the real world’s processes as possib...
Barbara Weber, Manfred Reichert, Stefanie Rinderle...
This work is done as part of the Tacos project1 whose aims is to define a component-based approach to specify trustworthy systems from the requirements phase to the specification p...
Behavioural models offer the ability to simulate autonomous agents like organisms and living beings. Psychological studies have showed that the human behaviour can be described by...
In this paper, an approach for the implementation of a qualitybased Web search engine is proposed. Quality retrieval is introduced and an overview on previous efforts to implement...
CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...