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WSC
1998
15 years 8 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
WSC
2000
15 years 8 months ago
Simulating GI/GI/1 queues and insurance risk processes with subexponential distributions
This paper deals with estimating small tail probabilities of the steady-state waiting time in a GI/GI/1 queue with heavy-tailed (subexponential) service times. The problem of esti...
Nam Kyoo Boots, Perwez Shahabuddin
WSC
2000
15 years 8 months ago
Cost/benefit analysis of interval jumping in power-control simulation
Computation of power control calculations is one of the most time-consuming aspects of simulating wireless communication systems. These calculations are critical to understanding ...
David M. Nicol, L. Felipe Perrone
WSC
2000
15 years 8 months ago
Simulation output analysis via dynamic batch means
This paper is focused on estimating the quality of the sample mean from a steady-state simulation experiment with consideration of computational efficiency, memory requirement, an...
Yingchieh Yeh, Bruce W. Schmeiser
WSC
1996
15 years 8 months ago
New Advances and Applications of Combining Simulation and Optimization
The area of integrating simulation and optimization has recently undergone remarkable changes. New advances are making available applications of simulation that previously had bee...
Fred Glover, James P. Kelly, Manuel Laguna