A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
This paper deals with estimating small tail probabilities of the steady-state waiting time in a GI/GI/1 queue with heavy-tailed (subexponential) service times. The problem of esti...
Computation of power control calculations is one of the most time-consuming aspects of simulating wireless communication systems. These calculations are critical to understanding ...
This paper is focused on estimating the quality of the sample mean from a steady-state simulation experiment with consideration of computational efficiency, memory requirement, an...
The area of integrating simulation and optimization has recently undergone remarkable changes. New advances are making available applications of simulation that previously had bee...